About Utility Exchange | Energy & Water Utility Member Community

About the Utility Exchange Community

Utility Exchange is a member community administered by UtilityExchange.org to help energy and water utility staff and allies to network and learn from each other. Its focus is the design and delivery of customer-centric energy and water utility programs related to efficiency, load management, distributed energy resources, and customer service operations.

Every September in Aspen, Colorado, t he Rocky Mountain Utility Exchange is co-hosted by the City of Aspen Utilities and Holy Cross Energy, and produced by Utility Exchange.org. The national event with a regional focus is the premier networking and learning event for Utility Exchange members. All event registrants receive a one-year Utility Exchange membership at no additional cost. Other individuals who don't attend the event may join for a modest fee to access event content and participate in the community network with others. Learn more and join at www.utilityexchange.org/join.

About UtilityExchange.org

UtilityExchange.org is a closely-held private corporation that helps utilities and other organizations think strategically about industry-related initiatives and develop tactical action plans. Quite often, the plans include a role for UtilityExchange.org staff to manage and/or produce web-based or in-person activities where utilities and allied organizations learn and network regarding distributed energy resources, demand response, load management, energy efficiency, customer service/operations, marketing/sales, and enhanced business operations.

Free Initial Consultation and Screen-Share to Learn More

Ed Thomas and/or Tiger Adolf would welcome the opportunity to have a web-based screen-share conversation with you and other key decision makers to learn more about your needs and offer specific examples how we've helped organizations like yours with similar challenges. Contact us at memberservices@utilityexchange.org to suggest a convenient date and time to meet online.

The following are examples of how UtilityExchange.org staff support clients:

Strategic Consultation and Facilitation

With this option, Ed Thomas and/or Tiger Adolf will come to your location (or reach out via a web screen-share connection) to provide one-on-one consultation or facilitate a 4-8 hour management “retreat” or orientation for your organization staff and key stakeholders on aspects of the energy efficiency industry of which he has direct knowledge and experience. This may include:

  • Industry orientation and competitive assessment with senior management
  • Focus Group-like discussions with key customers or other stakeholder on service/product attributes and enhancements
  • Staff brainstorming sessions on business development plans and activities
Your organization may have no further obligation to consult with us, but we will be available to support you in any individual aspect of the resulting tactical action plans. Quite often, these plans may include production of web-based or in-person events to:
  • Enhance your organization’s position as a thought leader among industry allies and stakeholders to enhance your program initiatives, and/or
  • Articulate your organization’s value proposition for industry prospects and allies in order to generate qualified prospects in a manner that lends third-party credibility.

Event Production for Web-Based Events

With this option, UtilityExchange.org positions your organization as the “event host organization” in promotional materials but we handle all aspects of the event planning and management. To accomplish this on the web, we position your organization as the exclusive Utility Exchange webcast sponsor for “your” event with these benefits:

  • Recognition as Utility Exchange webcast sponsor in all promotional materials and during the webcast
  • Editorial consideration over topic and speaker selection
  • Participate in development of event budget, to include establishment of registration fees, discount offerings and complimentary registration policies as well as promotional activities
  • Registrant contact information
  • Unlimited distribution rights to audio archive of webinar presentation

UtilityExchange.org’s role will be as the event producer with these responsibilities:

  • Develop promotional materials and moderator script
  • Provide state-of-the-industry webinar facilitation with alternative method for participants who desire less technological option.
  • Turnkey management of webinar registrations and all other event aspects
  • Administer presenter invitations, coaching and rehearsals, as needed
  • Collect, upload, publish and archive web links of presentations plus log-in and dial-in details for all registrants
  • Produce an archive of the webinar presentation
  • Promote in UtilityExchange.org email and other promotional opportunities to be co-determined
  • Conduct online evaluation survey of registrants

Event Production for In-Person Events

With this option, UtilityExchange.org positions your organization as the “event host organization” in promotional materials but we handle all aspects of the event planning and management.

To accomplish this, we position your organization as the exclusive “host organization“ with these benefits:

  • Recognition in all promotional materials and during opening and close of event
  • Lead role in Agenda Advisory Committee with editorial consideration over topic/speaker selection
  • Complimentary event registrations and prominence in display area
  • Support role in identifying and recruiting presenters, sponsors, exhibitors and attendees
  • Registrant contact list
  • Unlimited distribution rights to archive of event presentations
  • Participation in development of event budget, to include establishment of registration fees, discount offerings and complimentary registration policies as well as promotional activities

UtilityExchange.org’s role will be as the event producer, handling all aspects of the event in close coordination host, to include:

  • Develop, prepare and publish agenda and other promotional materials through facilitation of an ad hoc Agenda Advisory Committee comprised of representatives from the host and other sponsor organizations
  • Recruit, negotiate and support additional sponsors and exhibitors consistent with hosts’ goals
  • Identify, invite and coordinate speaker presentations
  • Create and maintain web sites for event information to allow for easy linking to hosts’ sites
  • Handle all event registration processing
  • Produce and publish web-based proceedings of the presentations
  • Promote in UtilityExchange.org email and other promotional opportunities to be co-determined
  • Conduct online evaluation survey of registrants